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Home FAQs

Q: How does WinChoice USA assure me of a great job at an unbeatable price?

A: Every WinChoice USA job comes with a Limited Lifetime Warranty and Labor Warranty. Every window is delivered with an NFRC independently certified label and will qualify for Energy Star for your climate zone if ordered with the LowE glass upgrade. You will also receive a written best price guarantee at participating locations.

Q: Is the installation as important as the window?

A: Yes, a window needs to be properly measured to fit the opening and allow adequate tolerance for plumbing and squaring the new window. If the new window is not properly plumbed and squared it will not seal and operate properly no matter how good the quality of the new window.

Q: How can WinChoice USA be so much more affordable than other companies?

A: WinChoice USA provides you with extremely affordable prices on premium vinyl windows because of our large national buying power. Also our low prices and easy purchasing process allows us to be extremely efficient and pass the savings along to you.

Q: Are tax credits available for windows and doors?

A: Tax credits may be available for Energy Star windows and doors installed in a taxpayer’s primary residence between January 1, 2012 and December 31, 2014. You may be eligible to receive a 10% federal tax credit up to $200 for windows and $500 for doors that meet Energy Star guidelines. There is a total limit of $500 in credits for a homeowner.

Q: Does WinChoice USA have Energy Star windows and doors?

A: Yes, any window or patio door ordered with a LowE glass upgrade will qualify for the Energy Star guidelines for the climate zone where purchased. This guarantee always comes in writing on your contract specifications so you will be assured of ordering and receiving the best LowE glass that is optimized for your particular climate zone.

Q: New Version 6.0 Criteria Effective as of January 1, 2015

A: Northern Zone (blue): U-Factor of .30 or less, SHGC any North Central Zone (yellow): U-Factor of .30 or less, SHGC of .40 or less South Central Zone (orange): U-Factor of .30 or less, SHGC of .25 or less Southern Zone (red): U-Factor of .40 or less, SHGC of .25 or less

Q: What is an Energy Star window?

A: Energy Star is a window certification program administered by the Federal Government to help you select energy efficient windows optimized for your climate. A window must meet minimum performance criteria to qualify. These criteria are based on NFRC whole window performance ratings and are different for each of four climate zones as follows:

Q: What is the best way to compare windows?

A: There is only one reliable way to compare windows and that is by asking for the NFRC* rating for each window that you are considering. NFRC labels are independently certified and rate the whole window performance by U-Factor and Solar Heat Gain Coefficient (SHGC). The lower these ratings are the better the window will perform. The priority of U-Factor versus SHGC depends on your climate. You should ignore all the sales hype and choose the best NFRC ratings for your climate at the best cost.

Q: What happens to my information after a promotional or contact request?

A: WinChoice USA has a very detailed privacy policy you may visit at WinChoice USA will not sell, share, trade or give away any Information that it collects or receives regarding its users unless we have your consent or except as required or permitted by law. Information collected on this site is used to: -Respond to Users' questions or comments; -Administer a User's contest entry or entry in other promotional feature; -Fulfill a User's purchase request and notify Users of their order status; and -Provide Users with important functionality changes to the Site, new Bath Planet services and special offers we think you will find valuable.