FAQ - Frequently Asked Questions

FAQ – Frequently Asked Questions

Get Answers to Frequently Asked Questions About WinChoice Windows

At WinChoice USA, we believe our customers are served best when they are well informed. We want to make it easier to find the information you need when improving the efficiency of your home, so we put together these answers to some of the more frequently asked questions we’ve received over the years. If you don’t see your question here, or if you’d like more information, contact your local WinChoice location to learn more.

Q: What guarantee do I have that WinChoice USA will do quality work at the right price?

So often it seems that choosing a contractor for something like window installation can be risky. At WinChoice USA, we eliminate the risk by backing all our products with a Limited Lifetime Warranty. What’s more, we back our labor with a warranty as well. Every window we offer is labeled with an independent certification by the National Fenestration Rating Council. If you go with one of our many Low-E window options, they will come with the Energy Star certification for your area. We also provide you with a best-price guarantee in writing from participating locations.

Q: How important is expert installation of my new windows?

To a novice, installing a new window may seem as straightforward as removing the old one and putting in the new one. While this is certainly the gist of it, there is a lot more to the process. At WinChoice USA, we only contract and employ the best window installers in the business. Remember, one of the most important functions of a new window is to prevent air from escaping your home, and proper installation is the difference between money well-spent on quality windows and a new drafty window.

Q: Why is WinChoice USA so much more affordable than the competition?

It has a lot to do with the volume of business we do. Since we are the premier supplier and installer of windows serving twelve states, we’re able to pass the savings of mass production on to our customers. What’s more, we’ve streamlined the administration side of our business for a low overhead which allows us to pass further savings to you.

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Q: What kind of tax credits are available for improved windows and doors in my home?

If, as a taxpayer, you’ve had Energy Star windows and/or doors installed in your primary residence between January 1, 2012 and December 31, 2014, you may be eligible to receive tax credits. You may also qualify for a 10% federal tax credit not exceeding $200 for windows and $500 for doors that meet the Energy Star guidelines for your area. If you do qualify, these federal tax credits for efficient windows and doors is limited to $500.

Q: Can I get Energy Star windows & doors from WinChoice USA?

Yes. When you choose any window or patio door with our Low-E upgrade, it will meet the demanding Energy Star guidelines for your specific area. We’ll make sure that this guarantee comes in writing so there is no question that you’ve invested in the most efficient windows and sliding glass doors for your home.

Q: What does it mean to be an Energy Star window?

A while back, the Environmental Protection Agency took a detailed look at how much energy was being wasted through inefficient buildings, appliances, and more. The result is a set of independent guidelines that help consumers identify energy-efficient products that reduce energy bills without sacrificing performance, features, and comfort. These guidelines are specific to the four different climate zones found throughout the US, and our Low-E windows will meet the specifications for your specific area.

Q: How can I compare different window options?

The dominant authority in the ratings of windows is an independent organization called the National Fenestration Rating Council (NFRC). While there may be a lot of sales hype out there, if a window does not have an NFRC label, then you simply can’t be certain of what you’re getting. At WinChoice USA, all of our windows come with a proper NFRC label that certifies the entire window’s U-Factor and Solar Heat Gain Coefficient. As you evaluate these ratings, Energy Star requirements vary by region, and the lowest ratings are for the best performing windows.

Q: Will my information be safe with WinChoice USA?

We understand the importance of trust at WinChoice USA, and we have an extensive privacy policy that can be viewed on our privacy policy page. Any information you provide us will be used only to ensure that you receive the best possible customer service. We won’t sell, trade, or otherwise provide your information to anyone else without your consent or as allowed by law. If you have any questions, contact your local WinChoice location to find out more.

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